When you think about what a calibration service provider does, you really do need to make sure that you are using the best team available. Too often companies will choose to partner with a calibration team before they have had the time to make sure that they are up to the challenge.
Price and convenience are two of the biggest motivators when choosing a calibration service, or they insist on using the company that they have always worked with. Of course, the cost of a service and the ease of implementing them into your day to day operations are good reasons for selecting a calibration services, however, there are other important factors to consider.
There may be other hidden costs further down the line, and they only reveal themselves once you are committed to using their service. These could include, parts, repairs, and add-ons.
Here are our tips for ensuring that you go for the best possible calibration service that also suits your needs.
1. What are their capabilities?
Are their services accredited to the ISO 17025 or ISO 8655 standard? Is their ability to calibrate in line with what you require? These are a couple of questions that you need to know the answers to. If you use any sort of yardstick to choosing a calibration service then it is best to ask the hard questions up front so that you are not left disappointed later on.
2. How many balances do they use
Now we’re getting down to some of the hard details. The number of balances they use can tell you how well they know their own equipment and processes. A professional calibration expert would always plan on using a number of different balances at any given time. If they try to tell you that just one balance is needed for a number of machines then it might be worth asking a few more questions about their process.
3. Do they do the calibration on site?
They are able to come to you and do the calibration? Great, right? Well, no, not really. If they say that they are able to perform the calibration on site, that is not going to get you the accuracy that you probably need. As long as they advise you that proper requires that several environmental factors. These include temperature and vibration to be strictly controlled.
The ISO requires this level of climate and vibration control, and only the best and most accurate companies will insist that the calibration is done at their location.
4. Ask how they calibrate
This will tell you a great deal about how knowledgeable they are about the correct process and how much you can trust them to do the job correctly the first time. They should mention that they do regular maintenance on their calibration machines too. If you notice that they do not maintain their equipment on a regular basis, then you should definitely take this as a warning sign.
5. Ask a friend
It doesn’t even have to be a friend. If you have a professional contact that works in the same industry as you that also requires the services of a calibration service provider, then they may be able to point you in the direction of the right team. When you do this, however, you still need to perform all of the regular due diligence mentioned above to ensure that you are conforming to the high standards that your company is known and celebrated for.
If you have any questions about how to move forward with the next steps, get in touch with the expert team at Calibration Service to learn more.